Help

Setup guides and answers. If you cannot find what you need, email support@vereliapp.com — a person reads it.

• What Vereli doesWhat it recovers, and the things it deliberately will not do.
• Setting up SMSThe steps, the wait, and what commonly gets rejected.
• Setting up emailWhy you cannot send from a Gmail address, and what to do instead.
• SettingsTone, quiet hours, message limits and the discount ceiling.
• Conversations and handoffHow a conversation runs, and when Vereli stops and emails you.
• Recovered revenueHow a recovery is counted, and how to check it against your own orders.
• Consent and complianceWho Vereli will message, opt-outs, and what stays your responsibility.
• Uninstalling, data and supportWhat happens to your data, and how to reach a person.